Field Operation Automation Platform
Field Operations Automation Platform
Transforming Telco Field Operations with Digital Solutions
A digital transformation tool leveraging AI, IoT, Big Data, and cloud capabilities to enhance customer happiness and operational excellence.
Our platform provides comprehensive field service management, optimizing technician productivity and service quality.
Platform Features
Comprehensive Field Service Solutions
Intelligent Scheduling
Dynamic scheduling and routing of technicians, pairing most qualified personnel with appropriate tools for each job.
Mobile Empowerment
User-friendly hybrid mobile app with GPS tracking, work order logs, customer signature, and payment collection capabilities.
Cost Optimization
Software-assisted staffing, optimized travel plans, and improved inventory management to minimize costs and repeat visits.
Advanced Reporting
Role-based dashboards, KPI monitoring, and configurable reporting for effective resource allocation and management.
Platform Capabilities
Key Field Operations Features
Core Functionalities
- • Customer Site Management
- • Trouble Ticket Management
- • Preventive Maintenance
- • Scheduling & Dispatch
- • Technician Management
Advanced Features
- • Contract / SLA Management
- • Billing & Invoice
- • Spare Parts Management
- • Project Management
- • Email & SMS Integration